Please click on the image to complete an Online Consultation form

The response time for Online Consultations is within 48 hours

If you have an URGENT medical issue please call the practice.

• Use an online form to request an appointment. We will respond within 48 hours when we are open. 
• Phone us Monday to Friday from 8am to 6.30pm.
• Visit the surgery and speak with a receptionist.

Your request will be triaged by our team. The outcome may include:

• Face to Face consultation (same day)
• Telephone Consultation (same day)
• Sending photographs via secure text message /email to enable diagnosis and management over the phone (same day)
• Appointments to see a pharmacist, nurse or physiothreapist.

Where possible you can book with the GP of your choice. Please refer to the list of days that each Doctor works.

Time to talk

Patients with more than two long term conditions may be offered an extended consultation with a doctor, nurse or pharmacist.  If you are offered one of these appointments you may find the prompt sheet below useful.

Time to Talk Prompt Sheet

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back to find out more about your symptoms and check a home visit is needed.

Home visits are only available for patients who are housebound because of illness or disability.

If you are very unwell with severe or life threatening symptoms such as difficulty breathing or severe chest pain, please call 999.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face or by text or email
• If you need an interpreter
• If you have any other access or communication needs

We have a texting service which allows you to receive confirmation and reminders about your appointments.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Weekend Appointments - Extended Access

Weekend appointments are now available for our patients, in addition to our normal opening hours of 9am to 5.00pm.

These weekend appointments may take place by phone or face-to-face depending on your clinical need.

You may be offered an appointment at your GP practice, another local GP practice or another local NHS service.  This is because we are working with other local GP practices to provide these appointments - our practice is part of a small group of practices called a Primary Care Network. This group of practices works together in a number of ways to deliver services in your area.